Frequently Asked Questions
Everything you need to know about shopping for your home at Shop Cribsi.
What is the standard shipping timeframe for my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items in their original packaging. Please note that certain oversized furniture pieces may be subject to a restocking fee.
Do you offer international shipping?
Currently, Shop Cribsi ships to the United States and Canada. We are working on expanding our logistics to support more international destinations soon.
How can I track the status of my delivery?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your package's progress in real-time.
What should I do if my item arrives damaged?
Please inspect your order upon receipt. If an item is damaged during transit, contact our support team within 48 hours with photos of the damage so we can arrange a replacement.
Are the materials used in your products sustainable?
Shop Cribsi is committed to quality. Many of our curated collections feature sustainably sourced wood, organic textiles, and eco-friendly manufacturing processes.